Understand the Business Impact of Your App Issues

Appxiom detects crashes, ANRs, hangs, performance issues, and many more issues in your apps - and shows how they affect revenue, conversions, and user experience - so you can fix what matters most.

iOS Available
Android Available
Web Coming Soon
Flutter Coming Soon

What is Goal Friction Impact?

Goal Friction Impact measures how technical bugs disrupt critical user journeys in your app. Instead of just knowing a bug exists, you understand its real business impact.

How It Works

1

Define User Goals

Set up critical user journeys like sign-up, purchase, or content creation.

2

Monitor Bug Impact

Track when bugs occur during these critical journeys.

3

Prioritize Fixes

Focus on bugs that have the highest business impact first.

Example Impact Analysis

Purchase Flow CrashCritical

Blocking 23% of purchase attempts

Sign-up ANRHigh

Affecting 8% of new user registrations

Profile Load DelayMedium

Minor impact on user engagement

Common User Goal Journeys

User Sign Up

Track bugs affecting new user registration

1. Input Email
2. Create Password
3. Verify Password
4. Setup Profile

Purchase Flow

Monitor issues in the buying process

1. Select Product
2. Add to Cart
3. Payment
4. Confirm Payment

User Login

Detect authentication-related problems

1. Enter Credentials
2. Verify Authentication
3. Create Session

Content Upload

Identify issues in media upload workflows

1. Select File
2. Upload Progress
3. Processing
4. Completion

GFI Rate Improvement Over Time

Track the Goal Friction Impact Rate trend across versions. The declining line shows how continuous monitoring and optimization lead to smoother user journeys and better business outcomes.

0GFI Rate (0-10 scale)10

Complex Evolution

  • • v1.0: GFI rate 9.2/10
  • • v2.0: GFI rate 4.1/10 – significant improvement
  • • v3.0: GFI rate 7.3/10 – increase due to new feature complexity
  • Lower GFI = Better App
  • A lower Goal Friction Impact means your app is easier and smoother for users.

Key Success Factors

  • • Continuous GFI Monitoring
  • • Assign Affected Bugs
  • • Fix the Bugs

Ready to Improve Your GFI Rate?

Start monitoring your app's Goal Friction Impact today.

Learn More About GFI

Understand Goal Frictions and Its Impacts

Learn the basics of GFI, its methodology, and how it affects app performance and business outcomes.

Learn More About GFI

What is Quality Score?

Quality Score transforms complex app health data into a single, actionable metric. Instead of juggling multiple indicators, get instant insight into your app's reliability and stability across all versions.

How Quality Score Works

1

Aggregate All Issues

Combine crashes, ANRs, app hangs, memory leaks, performance issues, and user-reported bugs into weighted metrics.

2

Calculate Impact Score

Apply business impact weighting to prioritize critical issues affecting user experience and revenue.

3

Generate Unified Score

Produce a 0-10 quality score that's easy to understand, track, and communicate to stakeholders.

Quality Score Breakdown

Version 3.2.1Score: 8.7/10

Excellent stability, minimal crashes, optimized performance

Version 3.2.0Score: 6.5/10

Moderate issues with memory usage and occasional ANRs

Version 3.1.9Score: 4.5/10

High crash rate, critical performance bottlenecks

Quality Score Benefits

Unified Monitoring

Single metric for all quality indicators across crashes, performance, and stability.

Trend Analysis

Track quality improvements and regressions across version releases over time.

Easy Communication

Simple 0-10 score that stakeholders and teams can quickly understand and act upon.

Actionable Insights

Clear recommendations for improving app reliability based on weighted impact analysis.

Unlock Insights from Quality Score

Dive into Quality Score analytics, learn scores of each app version and track improvements.

Explore Quality Score

What is Version Analytics?

Version Analytics transforms app release data into strategic insights. Compare installations, bug rates, and stability metrics across all versions to turn every release into a measurable success story.

How Version Analytics Works

1

Track Installation Metrics

Monitor adoption rates, active installations, and user migration patterns across all app versions.

2

Compare Stability Data

Analyze crash rates, ANR incidents, memory usage, and performance metrics side-by-side.

3

Generate Release Insights

Identify which versions succeed, understand why, and replicate success patterns in future releases.

Version Comparison Dashboard

Version 2.1.0Best Performance
Installs:45.2K
Crashes:0.2%
ANRs:0.1%
Version 2.0.5Needs Improvement
Installs:38.9K
Crashes:0.8%
ANRs:0.4%
Version 1.9.8Critical Issues
Installs:12.3K
Crashes:2.1%
ANRs:1.5%

Version Analytics Benefits

Release Tracking

Monitor installation rates, user adoption patterns, and version distribution in real-time.

Stability Comparison

Compare crash rates, memory issues, and custom bugs across versions to spot which releases perform best.

Trend Analysis

Track improvements and regressions over time, ensuring every update moves quality in the right direction.

Risk Management

Identify problematic releases early and make data-driven rollback or hotfix decisions.

Understand Version Performance at a Glance

Compare app versions, analyze performance trends, and uncover patterns that affect stability and user experience.

Explore Version Analytics

Comprehensive Bug Detection

Appxiom monitors all critical bug types across iOS and Android platforms. Each bug type is analyzed for its potential impact on user experience and business goals.

Application Not Responding (ANR)

Android

Detects when your Android app becomes unresponsive, typically when the main thread is blocked for more than 5 seconds.

Business Impact:High - Users cannot interact with the app

App Hang

iOS

Identifies when your iOS app becomes frozen or unresponsive, affecting user experience and causing frustration.

Business Impact:High - App becomes unusable temporarily

Memory Leaks

AndroidiOS

Memory LeaksIdentifies objects that are not properly released, causing gradual memory consumption increase over time, even in production environments.

Business Impact:High - Progressive performance degradation

Frozen Frames

AndroidiOS

Monitors frame drops and jank that create stuttering animations and poor visual performance.

Business Impact:Medium - Poor visual experience

App Crashes

AndroidiOS

Captures fatal errors that cause your app to terminate unexpectedly, including stack traces and crash context.

Business Impact:Critical - Complete app failure

API Issues

AndroidiOS

Detects network failures, slow API responses, timeouts, and connectivity problems affecting app functionality.

Business Impact:High - Features become unavailable

Custom Issues

AndroidiOS

Fail conditions that can be anticipated by the developer

Business Impact:High - Custom-defined issues that can impact app functionality

Memory Issues

AndroidiOS

Monitors out-of-memory errors, excessive memory usage, and memory pressure situations.

Business Impact:High - App termination or poor performance

Screen Load Delays

AndroidiOS

Tracks slow screen transitions, loading times, and user interface responsiveness issues.

Business Impact:Medium - Poor user experience

Multi-Platform Support

iOS

Available

Android

Available

Web

Soon

Flutter

Soon

Crashlytics vs Appxiom

Crashlytics is focused on reporting crashes. Appxiom, on the other hand, looks at the complete picture - detecting 32 issue types, analyzing their business impact, and helping teams act on what matters most.

Bug Coverage

Crashlytics

Detects crashes (mostly fatal issues)

Appxiom

Detects 32 issue types including crashes, ANRs, memory leaks, app hangs, and more

Why it matters: Wider detection prevents hidden issues from silently hurting user experience.

Business Impact

Crashlytics

No direct link between bugs and revenue/user goals

Appxiom

Goal Friction Impact (GFI) connects bugs to failed signups, purchases, or other key goals

Why it matters: Helps prioritize fixes that protect growth and retention.

Quality Benchmarking

Crashlytics

No quality scoring

Appxiom

Quality Score (QS) measures overall app quality across versions

Why it matters: Gives teams a clear benchmark to track improvement.

Version Comparison

Crashlytics

Limited to crash trends

Appxiom

Version Analytics tracks stability, bug rates, and regressions across releases

Why it matters: Ensures every new release is a measurable step forward.

Resolution Guidance

Crashlytics

Alerts when a crash happens

Appxiom

Provides insights into what to fix first based on business and user impact

Why it matters: Saves engineering time and focuses effort on critical issues.

Why Choose Appxiom?

If you only need to know when your app crashes, Crashlytics works. But if you want to know what’s really hurting your business, how to measure quality, and how to continuously improve your releases, Appxiom is built for you.

Real-time Detection

Instant bug detection and alerting as issues occur in production.

Business Impact Analysis

Understand how technical issues affect user journeys and business metrics.

Smart Prioritization

Automatically prioritize bugs based on their impact on user goals and business outcomes.

Frequently asked questions

Frequently asked questions about Appxiom and Goal Friction Impact

Ready to Understand Your App's Real Impact?

Start monitoring your app with intelligent bug detection and business impact analysis.

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